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Mission and Values

Arrow ValuesAt Arrow, we firmly believe that our success as a company depends on a clearly defined mission and a well thought out, underlying set of corporate values and principles.  Our goal is to provide an environment where people are proud to come to work, that delivers fair returns to shareholders and delivers high quality, excellent value service to customers.

Our Mission:

To create value for our shareholders by providing high-quality transportation, materials handling and specialized services to satisfied customers.

Our Core Values:

Safety - The safety of our employees and the people and groups that we come into contact with is a key responsibility for all of us. We are committed to a safe and healthy work environment for all of our employees and must work hard to provide safe and reliable service to our customers.

Quality - We have developed many systems that help to ensure quality over the years. These efforts have been recognized with provincial awards for outstanding customer service. Meeting or exceeding our customers needs and continually improving our business processes are important to our current and future success.

Integrity - We must be fair and honest in all of our dealings and hold high ethical standards as our ideal. We must operate with the highest levels of integrity if we are to be seen as an ethical provider of transportation and material handling services.

Responsibility - Because we will always be judged by how our actions affect those that have a stake in our company, we must be responsible and accountable, and always operate in a professional manner. 

Teamwork - We value teamwork and realize that by working honestly together with all members of the supply chain, including employees, customers and suppliers, that we can achieve lasting mutual benefits for everyone.

Fun - Finally, we believe that the workplace should be as fun as possible. Although we understand that we are contracted for work and not play, we support an atmosphere where people can interact comfortably and happily, where work is enjoyable, and where individual initiative is rewarded.