FAQs

TRANSPORTATION AND LOGISTICS SOLUTIons for the road ahead

No, Arrow is so much more than trucking. Since 1919, Arrow has been a cornerstone of transportation and distribution across North America. Today, the Arrow Group— comprised of 10 integrated business segments—is a recognized leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology solutions. With over 55 divisions spanning the continent, our extensive reach and unique ability to create synergies between business units allow us to deliver smarter, more resilient, and more efficient supply chains.  

Arrow is also at the forefront of environmental solutions and marine services, providing innovative, sustainable offerings that help our partners reduce their footprint while optimizing operations. In 2024 alone, Arrow trucks travelled more than 71 million kilometers, consuming 34.7 million litres of fuel and transporting over 20 different products. Our commitment to diversification and vertical integration empowers us to continuously improve our services, streamline logistics, and provide robust, future-focused solutions to the industries we serve. 

1919 – Arrow was founded by C.W. Charles in Vancouver, British

1920s – First Arrow division and fleet of trucks was established 

1972 – Arrow began hauling wood fibre in Quesnel, British Columbia. 

1982 – Arrow helped build the Vancouver Skytrain

1984 – Arrow begins hauling mining concentrates

1990 – Arrow Marine is established

1993 – Arrow opens fibre hauling division in Athabasca, Alberta

1994 – Arrow opens fibre hauling division in Peace River, Alberta

2001 – Arrow awarded supplier contract with Kamloops Pulp Mill

2012 – Streamline established to provide Arrow with personalized onboard telematics

2015 – Arrow purchases River City Fibre WLC

2018 – Arrow expands fibre hauls in Prince George, British Columbia and Drayton Valley, Alberta

2018 – Arrow begins environmental services businesses

2019 – Arrow begins log towing business

2019 – Arrow begins civil construction business

2021 – Arrow begins Portable Wood Processing (PWP) grinding divisions in Kamloops, British Columbia and Fort St. James, British Columbia

2022 – Along with Nak’azdli Development Corporation and Nexus, PMG Arrow begins operation of first powerplant, BioNorth Energy in Fort St. James, British Columbia

2023 – Arrow acquires Mountain View and opens six new reload divisions in the United States

2024 – Arrow begins using renewable diesel

2024 – Arrow expands in diverse earthworks projects with Arrow Project Services

2026 – With the Nisga’a Nation and TNDC, Arrow begins operation of the first port, Portland Canal Terminal in Stewart, British Columbia

Arrow is leading the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products and expanding our presence throughout Canada and the United States.

Services offered include:

Trucking
Our bulk group offers mid to large-scale services to industrial customers across Canada and the United States.

 
Materials Handling
We operate multiple distribution facilities across North America providing a wide range of truck and rail solutions.
 
Consulting and Advisory
Labour, facilities, operating capital, support services and management to meet all of your transportation or distribution needs.
 
Logistics
Providing a combination of integrated asset management and third party logistics solutions.
 
Technology Services
Technology differentiates Arrow from its competitors. We provide the most efficient, innovative services to our customers.
 
Environmental Services
Delivering customized and turn-key residuals management solutions to producers and users across BC.
 
Forestry Services
Whole log chipping facilities, portable wood grinding operations, and log towing businesses built to support the forestry sector.
 
Marine Services
Providing a full service shipyard for commercial vessels including a machine shop.
 
Reload Services
Truck-to-rail and rail-to-truck services throughout North America built to deliver cost-effective and versatile transportation, distribution, and materials handling solutions.
 
Civil Construction Services
Arrow Project Services delivers a full suite of services in the civil construction sector.
 
Energy 
A 40-megawatt biomass powerplant in Fort St. James, BC creating clean and sustainable energy.
 
Port
The Portland Canal Terminal stands where the Portland Canal meets the world, a northern hub connecting the Golden Triangle’s critical minerals, local communities, and global markets. As Canada’s most northerly ice‑free deep‑sea port, Stewart delivers year‑round access for mining, energy, and industrial growth across northwest British Columbia and the Yukon.

Forestry and Wood Products

Arrow is one of Canada’s largest wood fibre transporters and serves:

  • Pulp mills
  • Pellet manufacturers
  • Plywood producers
  • Fibreboard manufacturers
  • Forestry operations
  • Biomass and renewable energy facilities

Mining and Metals

Arrow provides transportation and logistics services for:

  • Mining concentrate
  • Smelters
  • Mining operations
  • Resource development projects

Arrow is among Canada’s largest haulers of mining concentrate and has extensive experience operating in remote and challenging environments.

Energy and Renewable Energy

Arrow supports:

  • Biomass energy facilities
  • Fibre pellet manufacturers
  • Renewable energy projects
  • Bioenergy operations

Through BioNorth Energy and its fibre recovery operations, Arrow is heavily involved in the biomass and renewable energy supply chain. 

Transportation, Logistics and Supply Chain

Arrow provides:

  • Freight management
  • Third-party logistics
  • Distribution services
  • Reload operations
  • Intermodal solutions
  • Fleet management technology

These services support customers across numerous sectors requiring transportation and supply chain expertise.

Construction and Infrastructure

Arrow’s history includes supporting:

  • Dam construction
  • Civil construction projects
  • Infrastructure development
  • Project cargo transportation

Arrow Project Services provides estimating, management, and project execution services within the civil construction sector.

Marine and Maritime

Through Arrow Marine Services, the company serves:

  • Commercial vessel operators
  • Marine fleets
  • Ship owners
  • Maritime infrastructure projects

The division provides vessel repair, maintenance, and marine support services.

Municipal and Environmental Services

Arrow works with:

  • Municipal governments
  • Waste management programs
  • Organics processing facilities
  • Environmental stewardship initiatives

Materials hauled and managed include:

  • Municipal waste
  • Biosolids
  • Yard waste
  • Food waste
  • Organic residuals 

Agriculture and Horticulture

Through Arrow Environmental and NutriGrow, Arrow serves:

  • Agricultural producers
  • Horticultural operations
  • Soil and compost markets
  • Site reclamation projects

NutriGrow processes organic materials into compost and soil products for agricultural and horticultural use.

Manufacturing and Industrial

Arrow’s transportation, distribution, and materials handling services support:

  • Manufacturing facilities
  • Industrial operations
  • Processing plants
  • Bulk commodity producers

Arrow has extensive experience supporting mills, factories, and industrial customers across North America.

Offering a wide range of trailer configurations to suit each customer’s unique needs, we have multi axle trailer configurations, flat decks, step decks, trombones and many other units available on contract and spot volume basis.

Yes! Arrow Marine is a full service shipyard located at the mouth of the Fraser River in Richmond, British Columbia. Offering a wide range of services including a 330 ton marine Travelift (the largest of the coast of British Columbia), refit, repair, media blasting and painting, CWB certified aluminum and steel repairs, shaft and propeller repairs, in-water solutions, CSI inspection readiness, docks, breakwaters and barge float systems, 24/7 emergency services and a machine shop with a 36-foot precision lathe.

Arrow has over 55 divisions across North America.

Open burning of forest residues (slash piles) releases significant greenhouse gases (GHGs), including methane (CH4) and black carbon, which are potent, short-lived, climate pollutants. These burns also contribute to poor air quality, health impacts, and the loss of valuable renewable fuel.

By grinding slash into hog fuel and sending it to biomass energy facilities, we create green energy, reduce emissions, and support local jobs—all while keeping forests cleaner and more fire-resilient.

Burning a single slash pile creates 2,000 to 2,500 tonnes of GHG emissions while in comparison, grinding creates only 150 to 300 tonnes. This same material will then create 30 to 60 MWh of renewable energy. Each load has enough fibre to power a home for over a year. 

In addition, grinding, hauling, and processing slash supports:

  • loggers, truck drivers, and heavy equipment operators
  • local biomass power plants and mill facilities
  • stable, renewable power for BC Hydro’s grid

A reload or transload facility is a specialized hub where freight is transferred between different modes of transportation – such as moving lumber from a flat deck truck to a railcar. Arrow Reload has over 29 locations across North America and handles a variety of commodities including fuel, lumber, steel, equipment, dry bulk, palletized goods and much more. Our partners include BNSF, CPKC, CN, UP, Twin Cities & Western Railroad Co., SRY Rail Link, Arkansas Midland, Fort Worth & Western, The Indiana Rail Road, New York & Atlantic Railway and more.

The Clean Carrier Program is more than a certification; it is a roadmap for carriers dedicated to sustainable operations. By participating in this program, Arrow gains tangible benefits, including enhanced cost efficiency, increased market competitiveness, and strengthened relationships with stakeholders. The program offers a platform for carriers like Arrow to showcase our dedication to environmental responsibility and provides exclusive resources to support their journey. Arrow officially received Clean Carrier Certification in November of 2025.

For over 100 years, Arrow has been a preferred place to work. Trusted by over 1,400 employees, we are a recognized leader with a focus on mental health, family and fun. We invest in meaningful programs for our people and are recognized as a Top Fleet Employer of Distinction in 2026. At Arrow, we promote from within! Employees can expect competitive pay, pension matching and RRSP programs to ensure a secure future, comprehensive health benefits, scholarships, community and so much more.

While we are unable to provide direct financial assistance for those looking to obtain their class 1, Arrow has supported individuals in applying for government funding to cover part or all of the cost of the MELT program. However at this time, there are very few options for government funding. We are hopeful more streams of funding will open up again as government budgets are renewed. If you already have a class 1 license with little to no work experience, depending on time of year and mentor availability, Arrow does support training drivers who already have their class 1.

As a Top Fleet Employer of Distinction in 2026, Arrow has been recognized for excellent recruitment and retention practices, workplace culture, compensation, training and skills development, innovative HR practices and more. Arrow has been awarded this designation for seven consecutive years.

Arrow has fibre divisions across Western Canada that haul wood chips, hog, sawdust and other bulk fibre products. Wood chips, which are made up of leftover materials at sawmills, are deposited into end dump trailers and transported to pulp mills where paper products and renewable energy are produced.

At Arrow, fibre recovery means taking what was traditionally seen as wood waste (slash piles, wildfire damaged trees) and recovering the material for beneficial use. Arrow utilizes portable grinding to access areas where wood waste is present, grind the material and transport it to biomass energy facilities. Biomass energy facilities produce clean energy using steam to generate power.

Arrow is one of Canada’s largest mining concentrate haulers with extensive experience working in harsh and challenging climates. Working with Indigenous partners has allowed  Arrow to establish long-term ventures hauling in remote areas. By controlling all aspects of the supply chain, Arrow is able to ensure product reaches its end goal safely, efficiently and on time.